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Modules and features

Premium plans and limits

The Free, Basic and Ultimate plans for servers and for your account, the limit of each feature per plan, and how a server gets a plan.

Updated on October 15, 2026#premium

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Dispatch.IO is free, and most of its features stay free. Premium plans raise some of a server's limits (number of role panels, tickets, bump delay…) or add perks to your Discord account (your images on your cards, your color, streak freezes).

This page is for server owners and administrators who want to know what each plan changes. Purchases are made on the website, from the Shop and subscription page.

Two families of plans

Server packsIndividual packs
PlansDispatch.IO Free, Dispatch.IO Basic, Dispatch.IO UltimateIndividual Free, Individual Basic, Individual Ultimate
Applies toOne server, picked when you buyYour Discord account, on every server
What it changesThe bot's limits and options on that serverYour cards, your accent color, your streak freezes
  • Free plans are included for everyone, with nothing to do.
  • Each paid plan comes monthly and yearly (marked "−2 months" in the shop). Current prices are shown in the shop.
  • Ultimate plans include a free trial, whose length is shown on their card in the shop ("14-day trial").
  • Individual Ultimate also upgrades one server to Ultimate: you pick it when you buy.
  • Dispatch.IO Ultimate also gives the person who pays the personal perks of Individual Ultimate: images, accent color, 5 streak freezes and an invited friend.

Limits per server plan

What changes on the server depending on its plan.

FeatureFreeBasicUltimate
Delay between two /bump12 h9 h6 h
Reaction role panels (separate messages)35Unlimited
Word reactions510Unlimited
Creator voice channels (temporary channels)35Unlimited
Ticket systems2 button-based + 2 menu-based5 + 5Unlimited
Monitored social networks2 YouTube + 2 Twitch5 + 5Unlimited
Delay between two manual checks (social network or RSS feed, on the website)30 min15 min10 min
DM copy of emergency alerts—YesYes
Provisional level roles—YesYes
Flame rewards (roles)——Yes
Server image on flame cards——Yes

What the last three rows mean:

  • DM copy: critical logs are also sent by DM to the people alerted in an emergency (see Logs).
  • Provisional level roles: a level reward marked "provisional" is removed when the member goes past that level. Without Basic or Ultimate, these rewards behave like normal rewards: the member keeps them (see Levels and XP).
  • Flame rewards and image: roles given based on the number of flame days, and the server's image as the background of flame cards (see Flames (streaks)).

What is the same on every plan

With no plan-based limit: polls, giveaways and suggestions, the counting game, music and radio, logs, the anti-raid and captcha, welcome and goodbye messages, levels and flames (except the rewards and image above), RSS feeds and temporary text channels.

On the dashboard

The configuration pages concerned show a Premium box with the three plans, the server's current plan ("Current") and, when the limit is reached, a message in orange. The View offers button opens the shop with the server already selected.

Premium box of the Word reaction page, with the server's Ultimate plan marked Current
The current plan is highlighted; View offers opens the shop.

Personal plans (Individual)

Perks tied to your Discord account.

PerkIndividual FreeIndividual BasicIndividual Ultimate
Streak freezes per month125
Your images on your Welcome, Level and Flame cards—YesYes
Your accent color—YesYes
Priority support—YesYes
One server on Ultimate——1
One invited friend——1
  • Streak freezes: a freeze protects your flame on a day you weren't active, on a server that has freezes turned on. The quota is shared across all your servers: a missed day on three servers uses three freezes.
  • Your images: you pick your own backgrounds for welcome, level and flame cards from your dashboard (see The dashboard). They replace the server's ones, on every server.
  • Your accent color: the color of the bot's replies to your commands and clicks, and of your cards, instead of the server's color.
  • One invited friend: with Individual Ultimate or Dispatch.IO Ultimate, you can give your Individual perks (images, color, 5 freezes per month) to one Discord friend at no extra cost. This is managed in My subscription on the website.

What Ultimate unlocks

For a server (Dispatch.IO Ultimate, or the server picked with Individual Ultimate):

  • every limit in the table becomes unlimited: role panels, word reactions, creator voice channels, tickets, social networks;
  • /bump every 6 hours;
  • flame rewards (roles) and the server's image on flame cards;
  • everything Basic gives: DM copy of alerts, provisional level roles.

For your account (Individual Ultimate, included in Dispatch.IO Ultimate):

  • your images on your cards and your accent color;
  • 5 streak freezes per month;
  • one invited friend who enjoys your Individual perks.

How a server gets a plan

Everything happens on the website, signed in with your Discord account:

  1. Open Our shop from your dashboard (or click View offers on one of the server's configuration pages: the server is then already selected).
  2. In the Offers tab, pick Monthly or Yearly.
  3. In Server packs, pick Dispatch.IO Basic or Dispatch.IO Ultimate. For Individual Ultimate, the card is in Individual packs.
  4. Pick the server in the Server menu: only servers where the bot is present are listed.
  5. Click Subscribe: you are redirected to the secure payment page.
Shop, Offers tab, server packs with the server picker
Pick the server before clicking Subscribe.

You can also use a promo code in the shop's Promo code box: a free-days code activates the plan without payment, and asks for the Server receiving the offer when it is a server pack.

Once the payment goes through, the plan usually applies to the server within seconds. To check, type /premium on the server:

/premium reply with the server's and the account's subscriptions
/premium shows the server's plan and your personal plans.

Good to know:

  • If several subscriptions target the same server, the strongest one counts (Ultimate before Basic).
  • A subscription on trial or with a late payment keeps its perks as long as it isn't cancelled.
  • Managing payment, invoices and cancellation is explained on the Shop and subscription page.

When a subscription ends

When a plan ends, nothing is deleted: whatever goes beyond the Free limit is set aside and comes back if you subscribe again.

FeatureWhat happens
Word reactions, creator voice channels, social networksExtra items stay saved but stop working. The oldest ones are kept first.
Reaction role panels, ticket systemsExisting ones keep working, but you can't create more beyond the limit.
/bumpThe delay goes back to 12 h.
DM copy of alertsDMs stop; your choice stays saved.
Provisional level rolesThey behave like normal rewards.
Flame rewards and imageRoles are no longer given or removed; cards go back to the welcome image or the default image.
Your images and accent color (Individual plans)They are set aside and come back if you take a plan that includes them again.

Updated on October 15, 2026